ITSM, ITAM, ITOM Solutions
| Our Services
- ITSM Implementation: Incident, change, problem, and service request management tailored to your organization.
- ITAM Integration: Full lifecycle tracking of hardware and software assets — from procurement to disposal.
- ITOM Automation: Proactive monitoring, event correlation, and infrastructure automation to reduce manual workloads.
- Platform Experience: Skilled in platforms like ServiceNow, ManageEngine, Freshservice, and Open Source tools.
- Compliance & Licensing: Ensure software license compliance, IT policy adherence, and accurate asset documentation.
- Process Standardization: Align IT practices with ITIL, ISO/IEC 20000, and other global standards.
- Support for On-Prem & Cloud Environments: Experience across hybrid IT infrastructures with support for Microsoft, Linux, and cloud-native tools.
| How It Works
- Discovery & Assessment: We evaluate your current IT process, tools, and business goals.
- Solution Design: We build a custom ITSM/ITAM/ITOM plan aligned with your workflows.
- Platform Deployment: Deploy and configure solutions with minimal disruption to operations.
- Training & Handover: Your IT team receives hands-on training and full documentation.
- Ongoing Support: We provide AMC, SLA-backed support, and continuous optimization.
| Why Choose Grantha?
- Certified Experts in ITIL, ServiceNow, ManageEngine, and infrastructure management
- Local Support in Nepal – On-site deployment and Nepali-language training
- Proven Success in banks, hospitals, education, and government sectors
- Affordable & Scalable – Solutions for small, mid-sized, and enterprise environments
- Secure & Compliant – We prioritize data security, access control, and audit readiness
- One Vendor, End-to-End Delivery – From strategy to support, everything under one roof
Who Trust Our Solution:
